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| Conditions of Use |
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Article n°1: Contract - Applicability
The current general conditions of sale (below named GCS) enforce in an exclusive
way upon trades between
Andesbeauty
below named "the saler"
and the author of the order
below named "the purchaser" or "customer"
on the web site http://www.andesbeauty.com for sales of products or services.
Any demand opposite to these GCS will be rejected unless the saler was expressly
informed of it by a letter of the purchaser and that the saler had recognized
applicability.
The saler can modify the present GCS. These modifications will be published
on the web site http://www.andesbeauty.com.
The purchaser agree with the present GCS without any restriction nor reserve
by placing order on the site http://www.andesbeauty.com. If the user of
the web site doesn't accept these GCS, he is requested not to use the site.
The purchaser can simply, freely and constantly consult these GCS by visiting
the site and clicking on the link "Conditions of sale".
Article 2: Order and Products
Order consists in purchasing one or several products/services from the internet
site http://www.andesbeauty.com, , by a customer. An order is contracted
when the purchaser select the wished products, record the informations of
delivery and billing, choose a delivery and a payment method and pay the
corresponding amount.
When the purchaser confirms his order by clicking on the button "confirm
order", he fully accepts the GCS without reserve. A summary of yhe delivery
will be sent to the e-mail address of the customer. This message is worth
acceptance of the order and it validates the transaction.
Andes Beauty display on its web site products to be sold. Characteristics
of them are shown. However informations could be incomplete or could not
meet the purchaser/user requirements. But this one can send a message to
contact@andesbeauty.com
to require additional informations on products before proceeding to the
purchase. The purchaser is responsible for the choice and the purchase of
a product.
The saler is not responsible for damages due to a bad use or conservation
of the products.
Andes Beauty can cancel orders from a customer with whom there would be
a litigation on the payment of a former order or whom would be risky or
fraudulent.
Article 3: Availability
The saler does his best to ensure availability of the products. But they
are sold within the limit of stocks.
Any indication on a product availability (quantity available) is provided
to the customer at the time of the order. If in spite of the vigilance of
the saler, the products are out of stock after the order, the saler will
inform the purchaser by mail or e-mail as soon as possible.
Then the customer will be able to ask for the cancellation or the exchange
of his order.
Article 4: Price
The prices are indicated in euros. They do not included carriage and treatment
costs. The saler can constantly modify the prices. But he must sell products
at the displayed prices during the order process.
All prices are indicated in euros with a 2 decimal rounding. They are converted
for information in other currencies. It is just an indicative rates. This
rate could be different from the one enforced at the time of the invoice.
Andes Beauty can not be responsible for mistakes in the used conversion
system, nor for any difference between the estimated total amount of the
order and the amount of the invoice. The saler can instantaneously add all
new taxes or rate increases.
Article 5: Value-added tax (VAT) and customs
Customs duty:
The taxes of customs or taxes of importation must be paid as soon as the
products reach the country of destination. The purchaser must discharge
any additional tax. The saler does not have any control on these taxes and
can't forecast them. Custom policies strongly vary from one country to another.
Andes Beauty invites the purchaser to contact his local custom office for
further informations.
Value-added tax (VAT):
All deliveries, to a customer (a man or woman), in one of the 15 European
Economic Community countries are subjected to the French VAT of 19.6% or
5.5% with food products. In this case, the saler invoices all inclusive
of tax and collects the Value-added tax then transfers it if necessary.
In the case of deliveries apart from the EEC, the will invoice goods without
any tax and will not collect the VAT. The purchaser must discharge this
tax according to the custom policy of the delivered country .
Article 6: Delivery
Andes Beauty will make its better to deliver orders within the shortest
time.
The delivery is made to the given address. The purchaser is responsible
for giving all necessary informations for the good routing of the parcel.
He is responsible from the time the ordered products have been shipped.
Delivery periods are given only as an indication and correspond to the average
times of conveyor treatment for each country. In case of cheque payments
or of transfer payment, the order treatment will start from the payment
reception. The deadlines will run from this time.
In case of articles that will be deliverable on different dates, the delivery
period is based on the longest period. But the saler can split the deliveries.
The treatment and forwarding fees are invoiced once.
All shippings comes from the Nord department of France. The delivery cost
is calculated according to weight, destination of the parcel and options
subscribed. This cost are only valid during the order process.
If the received products are damaged during the transport, the purchaser
will have to indicate it on the delivery receipt of the conveyor, sign it
and refuse the parcel. Then, as soon as the saler receive the parcel in
his origin packing, he will return new products to the purchaser. The purchaser
must announce the delivery issue at least in the two wrought days after
the delivery, by addressing an e-mail to http://www.andesbeauty.com.
If ever the received product don't correspond to the ordered one, or if
a product is missing, the purchaser will have to indicate it on the delivery
receipt and declare it to the saler at the latest two wrought days after
the delivery.
Andes Beauty can't be responsible for cases of absolute necessity (strikes,
floods, fire, etc (nonexhaustive list)).
If a parcel is not asked for and returned to Andes Beauty, the customer
could receive his parcel again by paying again conditioning and carriage
costs.
Article 7: Payment
Payment is immediately exigible to validate the order.
Secured credit card payment :
http://www.andesbeauty.com benefit from SSL secured payment. All informations
are crypted and so transactions are 100% safe. The locked padlock in the
bottom of the page and the URL starting by "https" make people sure
of it. All provided informations (last name, first name, address, credit
card number, etc.) are encoded and do not go all over the web clearly. Nobody
is able to read them.
In addition, datas about credit cards aren't recorded by Andes Beauty. The
third party, 2Checkout who is a bank runs the transaction. There's really
no risk.
Andes Beauty accept following credit cards :
Visa
Eurocard
Mastercard
Article 8: Guarantee and defects
The customer benefits from the french legal guarantee on the hidden defects
of products. They are guaranteed against any defect, for one month period
as from the delivery date. In this case, the saler will have to replace
the product found defective by his services.
Products from http://www.andesbeauty.com must be preserved safe from moisture,
from high temperature or intense luminosity. The guarantee will not work
if they have not been stored under these conditions.
Article 9: Property
Delivered goods will remain the property of the saler until the purchaser
has filled all his obligations and in particular until the integral payment,
with interests if necessary. This reserve of property fit the transfer of
the risks which are the responsibility of the purchaser from the date of
the shippement of the ordered products.
Article 10: After-sales service
Ppurchaser can return products seven days after the delivery. He can ask
for an exchange or a refunding, but he must pay the return fees.
Returns need agreement of the saler. If the product will fill the requirements
to obtain refunding (complete, packed and in a perfect state of resale products,),
it is carried out with a voucher on a forthcoming order. The purchaser will
be responsible for carriage costs.
The returned items must be in their original package, accompanied by a copy
of the invoice and must be sent to :
Andes Beauty
Dublé Almeyda 1515
Depto 805 - Nuñoa
Santiago
CHILE
Damaged, incomplete or dirty items won't be refund.
At the end of this thirty 7 days deadline, the products are considered in
conformity with the order and accepted by the purchaser.
Article 11: Personal data protection
The customer can receive proposals or informations about offers from the
saler or from his partners, by e-mail, by telephone or by mail. If the purchaser
does not wish it, he should writing to the saler to specify it.
By adhering to the GCS, the purchaser has taken into account this policy
of personal data protection and authorizes the saler to collect and use
these datas.
This web site uses cookies (text files). They do not make it possible to
record personal data. Private life of the customer is respected. Cookies
are only used to better serve the net surfers, in particular when they are
customer or when they are registered to benefit from one of the services
of the site.
Article 12: Responsibilities
Presented products are conform with the Chilean legislation. Responsibility
of Andes Beauty could not be chargeed in the event of a nonrespect of the
country legislation where the products is delivered. It is up to the purchaser
to check possibilities of importation or use of the ordered products.
Pictures and texts illustrating products are not contractual. Consequently,
Andes Beauty is not responsible for errors in one of these pictures or texts.
Andes Beauty can't be responsible for the inexecution of the contract in
the event of unavailability of the product, consequent to flood, fire, all-out
or partial strike in particular with the mail and transport services.
Andes Beauty can't be responsible for damages consequent to trading losses,
loss of profit, loss of chance or expenses.
Andes Beauty set up some hypertext links towards other sites. It can't be
responsible for contents of these sites if they would contravene the legislation.
Andes Beauty can't be responsible for the nature of the products or for
the advices. The purchaser/the user acts under his own responsibility.
Article 13: Laws and legislations
The contract is governed by the laws of Chile and the chliean courts of
Santiago shall have the non-exclusive jurisdiction to resolve any disputes
arising out of or under it. The language of this contract is English.
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